Troubleshooting: Changing Live Traffic Path for 9402 IP Log Parsing Service For TataPlay

Overview

The issue pertains to the live traffic path for the 9402 IP Log parsing service on the Pri viewer server. The path needs to be updated monthly to reflect the change in the month. The problem arises when the data is not processed in the correct path, which could lead to incorrect data analysis. The symptoms of the issue are that the data is not being processed in the correct path, which could lead to incorrect data analysis.

Recording: Explaining the issue

Ticket: 4152708

Solution

To change the live traffic path for the 9402 IP Log parsing service on the Pri viewer server from /DEC_ODDYEAR to /JAN_EVENYEAR, follow these steps:

1. Connect to the server using the application user "docker" with the command: ssh docker@192.168.81.33
2. Use the alias DOCKER_MED to go inside the container.
3. Navigate to the path: cd /opt/crestelsetup/crestelpengine/module/mediation/config/9402/services/iplogparsingservice/000/
4. Make a backup of the running configuration with the command: cp iplogparsingservice.xml iplogparsingservice.xml-01032024
5. Open the iplogparsingservice.xml file and change the read path from /DEC_ODDYEAR to /JAN_EVENYEAR with the command: vi iplogparsingservice.xml
6. Navigate to the bin path to restart the service and apply the changes: cd /opt/crestelsetup/crestelpengine/module/mediation/bin
7. Shut down the service with the command: sh cli.sh 9402, then type "shutdown", press 2, and wait for 2 minutes.
8. Start the service again using the command: sh startServer_9402.sh
9. Validate that the data is being stored in the new path /JAN_EVENYEAR/NATDATA/JUNIPER_OUTPUT/2024/1/4/16/99.0.0.0
10. 

Remember to repeat these steps every month to update the file output pointer to reflect the change in the month.

Summary

The live traffic path for the 9402 IP Log parsing service on the Pri viewer server needs to be updated monthly to reflect the change in the month. The solution involves changing the read path in the iplogparsingservice.xml file and restarting the service to apply the changes.

FAQ

1. What is the issue with the live traffic path for the 9402 IP Log parsing service?
   The issue is that the path needs to be updated monthly to reflect the change in the month. If not updated, the data is not processed in the correct path, which could lead to incorrect data analysis.
2. How can I change the live traffic path for the 9402 IP Log parsing service?
   You can change the live traffic path by changing the read path in the iplogparsingservice.xml file and restarting the service to apply the changes.
3. Do I need to repeat these steps every month?
   Yes, these steps need to be repeated every month to update the file output pointer to reflect the change in the month.