Muhammad Rizwan
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Articles
Recent activity by Muhammad Rizwan-
Troubleshooting: Fetching Records from PRI IPLOGGER URL For TataPlay
Overview The customer was unable to retrieve records for a specific IP address within a certain date range from the PRI IPLOGGER URL, despite the data being present in the backend. The root cause o...
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Troubleshooting Pending Files on Multiple Paths Due to Insufficient IOPS For TataPlay
Overview The issue pertains to pending files on multiple paths on a server, as identified in a daily report. The root cause of the problem is insufficient Input/Output Operations Per Second (IOPS) ...
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Troubleshooting Pending Files Due to Insufficient IOPS on Server For TataPlay
Overview The issue pertains to pending files on multiple paths on a server, as indicated by daily reports. The root cause is identified as insufficient Input/Output Operations Per Second (IOPS) of ...
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Troubleshooting IPLMS Report Modification and File Count Issues For TataPlay
Overview The customer was experiencing issues with their daily IPLMS report. They wanted to modify the report to include day-wise data process count for the past 5 days. Additionally, the customer ...
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Troubleshooting CGF Dead Alarms and Traffic Issues in Telecommunications Networks For VIL
Overview The customer is experiencing an issue with their Gateway (GW) team continuously receiving CGF dead alarms. They are also receiving traffic on both active and passive collector nodes, which...
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Troubleshooting Missing IMEI in Cisco SGW CDR For Airtel
Overview The issue revolves around the absence of the International Mobile Equipment Identity (IMEI) in the Cisco Serving Gateway (SGW) Call Detail Record (CDR) at a specific site. The IMEI is a un...
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Troubleshooting Backlogs at CHN Collectors Due to Full Utilization on the Pri Viewer For Tataplay
Overview The issue pertains to backlogs being created at CHN collectors due to full utilization on the Pri viewer. This can prevent the normal operation of the system and cause significant operatio...
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Troubleshooting Backlogs at BAN Collectors Due to 100% Utilization on the Pri Viewer For Tataplay
Overview The issue pertains to backlogs at BAN collectors due to 100% utilization on the Pri viewer, which affects the overall performance of the system. The root cause is the full utilization of t...
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Troubleshooting Mailx Configuration and Cron Scheduling Issues For TataPlay
Overview The customer was experiencing an issue with the configuration of mailx on their Primary viewer (IP: 192.168.81.31). The problem was preventing the automatic sending of daily reports to the...